Bylaw Services Department

Bylaw Services Department

Bylaw Services strives to serve our community more efficiently through proactive and reactive response processes.

What Does "Proactive" Mean?

  • Observing violations and investigating an offence;
  • Conducting inspections to verify compliance; and
  • Public awareness and preventative initiatives.

What Does "Reactive" Mean?

  • Invesitgations that are initiated in response to a complaint.

Complaint Process

Complaints are kept confidential, however, your information must be provided when filing a complaint. Anonymous complaints will not be accepted. The City seeks to obtain voluntary compliance on most issues through education and constructive, respectful dialogue.

Click here for print version of the Bylaw Complaint Process infographic.

Do You Want to Make a Complaint?


  • The City of Port Alberni Noise Control Bylaw regulates or prohibits the making or causing of noises or sounds that disturb the quiet, rest, peace, enforcement or covenience of individuals or the public and includes:
    • From 11:00pm - 9:00am: Amplification of sound, including radios and stereophonic equipment is not permitted.
    • From 10:00pm - 7:00am: Noise due to construction is not permitted.
    • Prohibited at any time: Noise caused by any domestic animal or bird that is persistent and creates a disturbance by its cries, barks, or howls.

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Unsightly Property

  • The City of Port Alberni Property Maintenance Bylaw prohibits the accumulation of filth, discarded materials, rubbish, and other noxious or offensive matter on property.
  • The City of Port Alberni Building Standards Bylaw sets the standard for building maintenance and regulating vacant buildings.

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Traffic and Highways

  • The City of Port Alberni Traffic Regulation Bylaw is enacted pursuant to the Motor Vehicle Act, the Local Government Act, and the Highways Act to regulate the traffic and use of highways within City limits.
  • Parking within the City is enforced primarily by a parking commissionaire, as well as Bylaw Officers and the R.C.M.P.

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  • It is illegal to post signage on City owned property without authorization. The Bylaw Officer will remove signage when it is illegally posted.
  • Private Property: signage installation is regulated by the  Sign Bylaw and a Sign Permit must be approved. Contact the City Building Inspector at 250-720-2832 for more information.

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Snow Removal From Sidewalks

  • Pursuant to the Traffic Regulation Bylaw, owners or occupiers of any premises in a business district shall remove snow from sidewalks and footpaths bordering the property owned or occupied by them not later than 12 noon of any day except Sundays and other holidays. 
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For more information, please contact
Bylaw Services Department

City Hall, 4850 Argyle Street, Port Alberni BC V9Y 1V8