City Disables Comments on Social Media

Friday, December 8, 2023

Port Alberni, BC – The City of Port Alberni has made the decision to disable comments on its social media platforms to maintain a respectful dialogue and to better inform residents on community matters.

“We want to create a safe space where people aren’t afraid to ask questions and join conversations,” said Chief Administrative Officer Mike Fox. “While most people online are respectful, some content clearly violates City policy. It’s important for us as administrators to ensure we strike the right balance between civic engagement and providing a safe and respectful environment for staff members and Council.”

Under the current social media policy, staff have the right to remove comments containing language that is considered harassment, bullying, racism, hate speech, or contains violent threats towards staff and Council members; however, with current staffing capacity, the City cannot adequately monitor these sites effectively to allow for proper civic engagement.  The City will continue to post information on its social media accounts to keep residents informed about events, operations, and City matters but comments will be disabled.

For those who want their voices heard, the City offers several ways to get in touch. We encourage residents to share their ideas and opinions on City policies, including attending live or online council meetings, reaching out to Mayor or Council members via email, using the website, phone, or visiting City facilities for general inquiries.  

Ways to connect:

Communications-related inquiries: communications@portalberni.ca
For general inquiries:  citypa@portalberni.ca or phone: 250.723.2146
Service-related inquiries: cityservice@portalberni.ca
Contact Council members: council@portalberni.ca
Watch a livestream of Council meetings. Join online using MS Teams. Click the 'Webinar' link to register as an attendee at https://www.portalberni.ca/council-agendas-minutes or attend in-person in City Hall, Council Chambers, located at 4850 Argyle Street.

For More Information:

Mike Fox, Chief Administrative Officer 
City of Port Alberni
250.723.2146
mike_fox@portalberni.ca