| Mayor and Council | ||
| Mayor Ken McRae | 250-720-2822 / Email | |
| Councillor Hira Chopra | 250-723-7629 / Email | |
| Councillor John Douglas | 250-720-2822 / Email | |
| Councillor Jack McLeman | 250-723-5851 / Email | |
| Councillor Ike Patterson | 250-724-2234 / Email | |
| Councillor Cindy Solda | 250-723-7139 / Email | |
| Councillor Kenn Whiteman | 250-723-7158 / Email | |
| City Hall | ||
| Front Desk | 250-723-2146 / Email | |
| Ken Watson, City Manager | 250-720-2824 / Email | |
| Russell Dyson, City Clerk | 250-720-2810 / Email | |
| Ann Hopkins, Director of Finance | 250-720-2821 / Email | |
| Theresa Kingston, Human Resources | 250-720-2506 / Email | |
| Dave Cappus, Building Inspector | 250-720-2832 / Email | |
| Guy Cicon, City Engineer | 250-720-2838 / Email | |
| Scott Smith, City Planner | 250-720-2808 / Email | |
| Pat Deakin, Economic Development Manager | 250-720-2527 / Email | |
| Mark Zenko, Bylaw Inspector | 250-720-2831 / Email | |
| Works Yard | ||
| General Information | 250-720-2840 | |
| Brian Mousley, Utilities Superintendent | 250-720-2849 / Email | |
| Randy Fraser, Streets Superintendent | 250-720-2845 / Email | |
| Wayne Cheveldave, Mech. Services. Sup. | 250-720-2846 / Email | |
| Parks and Recreation | ||
| General Information | 250-723-2181 | |
| Scott Kenny, Director of P & R | 250-720-2507 / Email | |
| Alberni Valley Multiplex | ||
| Front Desk | 250-720-2518 | |
| Ron Doetzel, Mgr. Recreation Services | 250-720-2519 / Email | |
| Echo Aquatic Centre | ||
| Front Desk | 250-720-2514 | |
| Lawrie MacNaughton, Aquatics Prog. Sup. | 250-720-2504 / Email | |
| Parks Yard | ||
| General Information | 250-723-2181 | |
| Roy Eggler, Facility Operations Supervisor | 250-720-2511 / Email | |
| Jacob Colyn, Horticulture/Parks Oper. Sup. | 250-720-2516 / Email | |
| Fire Department | ||
| General Information | 250-724-1351 | |
| Tim Pley, Fire Chief | 250-720-2540 / Email | |
| Alberni Valley Museum | ||
| General Information | 250-723-2181 | |
| Jean McIntosh, Director | 250-720-2501 / Email |
